Futaba Corporation of America Privacy Policy


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from futabausa.com (the “Site”).



We and our third party service providers use cookies to track information about your use of our Site.

Cookies. “Cookies” are small data files stored on your own computer’s hard drive. We (and our third party providers) use cookies to facilitate the operation of our Site (e.g., as part of the account login and checkout features), to personalize the content we display to you, and for analytics, marketing, and advertising purposes. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you choose to reject cookies, certain functions and applications on our Site may not work properly.

Third Party Analytics. We use automated devices and applications, such as Google Analytics, including to determine the popularity of certain content, deliver advertising and content targeted to your interests on the Site and other websites and better understand your online or offline activity. We use these tools to help us improve our Site, performance and user experiences. These entities may use cookies and other tracking technologies to perform their services. We do not share your personal information with these third parties.


Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.  We refer to this information as “Order Information.”

You do not have to provide personal information to view the Site and the products available for sale.  You do not have to create an account on the Site in order to make a purchase.  Also, you can create an account without making a purchase, if you desire to do so.

We do not take your credit card information directly.  We use a third party provider to process credit card payments, and if you make a purchase, that third party provider will collect your card information and process the payment.



We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

  • Communicate with you
  • Screen our orders for potential risk or fraud
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

We use a third party to process payments.

When you place an order on the Site, your name and shipping address is shared with our shipping service providers.  Our shipping service providers are: the USPS, UPS, and FedEx.

If you have opted-in to receive our newsletter, you can opt-out at any time.



When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.  However, we do not retain credit card numbers.



We may amend this policy at any time at our discretion.  We encourage you periodically check our website for updates to this privacy policy.



For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact Futaba USA Customer Service by e-mail at contactus@futaba.com or by mail using the details provided below:


Futaba Corporation of America
2681 Wall Triana Hwy
Huntsville, AL 35824
United States